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Terms & Conditions

Effective Date: July 1, 2026

Last Updated: July 1, 2026

1. Acceptance of Terms

Welcome to NealsMedCare LLC. By accessing or using our website at nealsmedcare.com and any services provided by NealsMedCare LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all of these Terms, you must not use our website or services.

2. Description of Services

NealsMedCare LLC provides AI-powered patient logistics and automation solutions for healthcare practices, including but not limited to:

  • MedCore AI — Clinical-grade AI platform
  • Voice AI Receptionist — 24/7 intelligent call handling
  • Database Reactivation — Automated patient re-engagement
  • Reputation Management — Automated review collection
  • Conversational AI — SMS and web-based patient engagement with instant booking

3. SMS / Text Messaging Terms

3.1 Program Description

NealsMedCare LLC offers an SMS messaging program that sends automated text messages related to appointment scheduling, booking confirmations, AI-driven calendar updates, and operational follow-ups. This program is operated by NealsMedCare LLC, located at 732 S 6th St #6234, Las Vegas, NV 89101.

3.2 How to Opt In

You may opt in to receive SMS messages by providing your mobile phone number through our website's chat widget. By providing your number and engaging with our chat service, you expressly consent to receive automated text messages from NealsMedCare LLC at the number provided.

3.3 Consent Not Required for Purchase

Your consent to receive SMS messages is not a condition of purchasing any goods or services from NealsMedCare LLC. You may use our services without opting in to text messaging.

3.4 Message Frequency

Message frequency varies based on your appointment activity and engagement with our services. You may receive messages related to upcoming appointments, confirmations, rescheduling notifications, and service-related updates.

3.5 Message & Data Rates

Message and data rates may apply. Standard messaging rates from your wireless carrier may apply to messages you send or receive. Please contact your carrier for pricing details.

3.6 How to Opt Out

You may opt out of the SMS program at any time by replying STOP to any message received from NealsMedCare LLC. After opting out, you will receive a single confirmation message. No further messages will be sent unless you re-subscribe.

3.7 Help

For assistance, reply HELP to any message, or contact us directly at [email protected] or (702) 425-6454.

3.8 Supported Carriers

Our SMS service is supported by most major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, Sprint, and others. However, service availability and delivery may vary. We do not guarantee message delivery on all carriers or devices.

3.9 No Guarantee of Delivery

While we make every effort to deliver messages in a timely manner, we do not guarantee the delivery, timeliness, or accuracy of any SMS message. Wireless carriers, network congestion, and device compatibility may affect message delivery.

3.10 Privacy

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your data, including your mobile phone number and SMS opt-in information.

4. Use of Website

You agree to use our website only for lawful purposes. You shall not:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the website or related systems
  • Transmit any malicious software, code, or harmful data
  • Interfere with or disrupt the integrity or performance of the website
  • Collect or harvest any information from the website without authorization

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of NealsMedCare LLC or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

6. Disclaimer of Warranties

Our website and services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability

To the maximum extent permitted by law, NealsMedCare LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services, including but not limited to loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising under these Terms shall not exceed the amount paid by you (if any) for the specific service giving rise to the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless NealsMedCare LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorney's fees) arising out of your use of our website or services, your violation of these Terms, or your violation of any rights of a third party.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Clark County, Nevada.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page with an updated effective date. Your continued use of the website after any modifications constitutes your acceptance of the revised Terms.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

NealsMedCare LLC

732 S 6th St #6234, Las Vegas, NV 89101

Phone: (702) 425-6454

Email: [email protected]

Website: nealsmedcare.com